This is our branch surgery where we do vet and nurse consultations. It has an exrtensive car park to the rear of the shoping parade and only 5 minutes from our main surgery should your pet require blood testing or a surgical procedure, making it a very convenient option.
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Heene Road Vets
05:08 28 Jun 22
My little ratties teeth were too long and desperately needed a trim to prevent damage to her mouth. Even though they are short staffed and not taking on new patients at this time, I couldn't find another vet to trim her teeth for me. They took her on as a matter of urgency. And they did not charge a small fortune. I'm very grateful for their help and kindness.
09:54 31 May 22
Visited heene Road vets for my dog Babys allergy injections and a check up was seen by the lovely Fiona and Jeremy French both whom are the most amazing vets having saved Babys life back in 2015 I will forever be grateful.From receptionist to nurses everyone was as always so friendly towards myself and Baby who may I say is quite well known in the surgery due to her very diverish behaviour eg she starts screaming even before the injections have got anywhere near her and I fear for other poor souls waiting to see the vets for fear what they are thinking.Thankyou to all at Heene Road for listening and caring for us both I would take my dog anywhere else.
10:59 26 Apr 22
Treated our cat Shaun with lots of dignity when he was going through his kidney disease. On the day he was put to sleep we got five star treatment. We didn't have to wait in waiting area. Ceri the receptionist rushed us through (very great full for) the. Fiona was very kind and loving throughout the whole process. Sarah also treated Shaun throughout his short time and was Very honest about his condition.UPDATEBen and gizmo are both under heene. Cannot fault the vets and lovely staff.
12:50 21 Apr 22
As a vet myself, I cannot praise Heene Road Vets enough... so kind+ knowlegable, and practical.They successfully dealt with my neighbour"s 16 year old cat (with heart failure, and liver and kidney problems, and a tooth root abcess).... who is doing brilliantly thanks to their extra caring approach
17:49 30 Mar 22
Exceptional and very caring service; can highly recommend Heene Road Vets and wouldn’t use anywhere else for our pets
12:12 21 Mar 22
Nice and friendly. But no longer independent. Now owned by Medivet Partnership LLP. Which means when there was a mistake with my prescription which left my cat with no insulin. As I buy it online, which was refused due to the incorrect prescription, which caused a delay forcing me to rush to Heene Road to buy their stock which is a lot more expensive. When I asked for a discount due to their mistake, I was told "Sorry no, as we are now owned by Medivet we can't give a discount". I argued I was only there buying their due to the mistake on the prescription, but was still told because they are now owned by Medivet they can't give a discount. Doesn't look good, its suggesting Medivet are more interested in profit & no longer allowing a director of a practice their own discretion.
15:57 15 Mar 22
Nice and friendly. But no longer independent. Now owned by Medivet Partnership LLP
08:15 21 Nov 21
Great staff Jeremy explains everything clearly and very helpful can't thank them enough
07:35 16 Nov 21
Cat was having three teeth out and the staff were very caring a good experience and cat ok now.
18:07 02 Sep 21
Wonderful vets, cannot recommend Jeremy and Fiona, and all the team at Heene Road vets enough.
21:46 27 Aug 21
We wouldn't go anywhere else had a litter of puppies. Mum got poorly they saw her straight away twice no appointment nothing. They guided us through hand rearing the pups again if we were worried fitted them straight in to see the vet. Angela the receptionist is first class and was great with everything they deserve this 5 star rating
16:58 28 Jul 21
Compassionate and very caring. Our dog was spayed and the procedure that was carried out on her was excellent. Very tidy and looks almost healed in a week. I couldn't recommend this veterinary practice enough. 10/10.
10:57 24 Jul 21
Lovely staff. Very quiet when I went in with my cockatiel so nice and calming environment.
12:47 13 Jul 21
A friendly Vet practice! Good care and understanding of clients and of course their pets. Highly recommended for great treatment for your pet👍
11:48 04 Jun 21
For the past 14 years our dog has received the best care possible, we cannot praise this practice enough. Mr French and the whole team are super caring. A very special mention to Areti and Sam who made a tough day easier. Thank You Heene Road Vets, you are the best.
08:39 10 May 21
Had to get an emergency appointment, very accommodating and professional. They are not my closest vet but seriously considering joining up. They sorted my Westie out quickly and she recovered quickly
19:57 26 Apr 21
Urgent appointment, quick response wonderful care given to my pet, reassurance for me.
14:03 24 Feb 21
Excellent vets, great customer service, excellent clinical care, value for money and most importantly kind and compassionate. Noodle and i highly recommend!
11:18 14 Jan 21
Took our Crested Gecko Joey in to see Jeremy, he & the staff were very friendly and took great care of Joey, who is recovering well. Would highly recommend them. Thank you
00:06 09 Jan 21
Always brilliant service,have been going there for years, they give a personal touch.cannot thank them enough,.
15:39 13 Dec 20
Very caring and knowledgeable vets, staff very attentive and I would highly recommend Heene Road vets.
11:44 10 Dec 20
We have been using this vets for several years now and more than happy with the way they operate
10:35 01 Dec 20
Excellent caring staff. Very friendly. I was extremely satisfied with the service.
17:38 06 Oct 20
My wife booked and appointment at Heene Road Vets 206, we needed someone to have a look at our little hamster. They received us on a very short notice and the doctor was very helpful, friendly and caring, and the lady at the reception was absolutely fantastic! Thank you so much for being with us in these difficult moments. You showed us professionalism and compassion! We would definitely return for your services and we would recommend Heene Road Vets to everyone!! Thank you so much! Alina & Christian 🐹
16:43 13 Sep 20
So professional and are greyhound savvy tooFiona and Jeremy are lovely vets and so are everyone else including nurses and reception staff
13:07 12 Sep 20
Very helpful ' everything explained thoroughly in making the right decision for my dog
11:10 24 Apr 20
My cat has been off her food, which is most like her and with everything else going on I could do without the worry. Mr French agreed to see my cat the morning after I contacted him, completely observed social distancing with me but gave my cat a full examination. Two days later, having followed Mr French instructions, my cat is back on her food and back to normal.
14:47 09 Dec 19
Hello to AllAll staff are very warm friendly loving, veryHonest vet cares,And personality I would like to issue billions of stars ****************************************************************************************************************************************************************************************************Thank you Jeremy , Kerry, Sam
19:34 28 Aug 19
Lovely Vets Practice can’t rate them highly enough. All vets, nurses , receptionists professional and caring. Not only looked after our dog Freddie with such care and compassion when he came to the end of his days they took so much care of ours and his brothers feelings too. We have an edition to the family now and she went for her first check up today I honestly wouldn’t take her anywhere else.
12:56 21 Aug 19
Everyone at heene road vets couldn’t be more helpful I wouldn’t go anywhere else and couldn’t recommend them more!
07:42 17 Aug 19
Fantastic care for our 13 year old cat, who had developed an abscess on his back. Phoned Heene Road Vets at 4.30pm yesterday (Friday when we first spotted the abscess) and got an appointment for 5.40pm same day! We haven't registered at a vet, so found these using Google and read the fantastic reviews. The care he received from the minute we walked in with the friendly receptionist to the Vet, Oliver, who treated him was second to none. Thanks also to the poor veterinary nurse who, I imagine, had a job on their hands holding him, as poor Mister was very distressed from the trip in the car, but somehow they managed to shave him, and get rid of most of the poison. He is now on course of anti biotics, and anti inflammatory medicine, and is doing really well, even after a few hours. Thank you Heene Road, hopefully he will continue his recovery, but not sure how we will get him in carrier again to bring him next week! Thanks again, would highly recommend this surgery.
13:13 20 Dec 18
An excellent vetinary practice. Don't push unnecessary and expensive treatments unless it would benefit the animal.Their compassion when dealing with end of life is superb.Thoroughly recommend.
16:14 07 Nov 18
My cat Reginald recently had a blocked bladder and was with Heene Road vets for over a week whilst he had various surgeries. Thanks for everyone’s help and care whilst Reggie was treated. The vets Fiona and Jeremy have been so brilliant - they both obviously really love animals. The nursing team have also been so caring and great at keeping us updated about his progress. Reggie seems to look forward to visiting Heene Road Vets, and I can understand why when you have such a lovely team!